The best practices in collecting customer data

Customer data offers an insight into information such as customer demographics, behavior, and preferences, enabling businesses to create quality products and positive experiences that will cater to their client base. But it’s not enough for a business to collect customer data — it must collect data that is useful and relevant. Here are some of […]

Signs you have weak enterprise security

As cyberthreats become more sophisticated, many businesses need to prioritize cybersecurity more than ever. But are you sure that your security measures are keeping your enterprise IT assets safe? Here are five signs that they may not be effective. Open wireless networks With just one main internet line and a couple of wireless routers, an […]

Microsoft Excel: An essential upgrade

Businesses use Microsoft Excel for many purposes, including creating formulas, planning budgets, recording expenditures, and more. A spreadsheet can handle limitless amounts of information, making it an extremely useful tool for storing and analyzing data such as text and numbers. With its essential upgrade, Excel lets you do so much more. Previous Excel upgrades include […]

How robust dashboards can help your business

A dashboard is a business intelligence tool that displays metrics and key performance indicators (KPI) for organizations. Dashboards provide you an overall view of how your business is performing. Here are some uses of dashboards in real-life business situations. Marketing insights An organization’s marketing department analyzes a significant amount of data from various channels. Whether […]

Don’t be a victim of juice jacking

Smartphones have become an indispensable tool for most of us. We use them for a wide range of activities, from gaming to checking social media to accessing work apps. Because of heavy use, our smartphones may sometimes run out of battery. When that happens and you’re out in public with no access to your charger, […]

Is your web browser safe enough?

Web browsers are gateways to the internet, which is why you should care about how they transmit and store sensitive information. In an era where too much security is never enough, you need your browser to also have built-in cybersecurity features. But which web browser is the safest? Read on. Microsoft Edge Microsoft Edge, Windows […]

What are Microsoft 365 Groups connectors?

Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right […]

How business intelligence can help small businesses

Before, hiring specialists to analyze business data entailed costs that only large companies could afford. This was one of the reasons why small- and medium-sized businesses (SMBs) were hesitant to implement business intelligence (BI). But times have changed. SMBs now have access to a vast range of business tools that can improve data management processes. […]

Two excellent ways to verify user identity

A secure login process is an excellent way to protect your business from cybercriminals. When it comes to verifying user identity, you can choose between two-step authentication and two-factor authentication. Learn the difference between the two so you can have a better appreciation of your cybersecurity options. If you want to improve your business’s cybersecurity, […]